I had ordered a product from DX Engineering in the United States on January 14, 2024. I was told that it was to arrive on January 18, 2024. Federal Express, true to their word, made the delivery early on January 18, 2024. I found the following to be excellent: The packaging was in mint condition and was delivered to my back door of my home like I had specified. This is what I call excellent Service. Thank You, RDE for the excellent, fast and professional service which You have provided. Your delivery driver deserves recognition for a job very well done.

Honestly, I had zero hopes the product I had sent that was damaged en route would be refunded by RDE. They're a huge corporation and I'm the little guy; BUT, they DID refund me! I am so grateful for this because the amount I lost via damage was huge for me; but, not so huge for RDE. So, I humbly thank you RDE!!!

The RDE driver evaluated an ID presented to them as fake and refused to give the packages to the criminal who had my name and address on an ID on their phone. This took place a one street away from my address while the driver was making other deliveries. Then the criminal waited at my address. The driver saw him and decided not to attempt delivery. I was able to call the customer service who connected me to the warehouse. I brought them multiple forms of ID. It is clear that someone in the Verizon company is stealing personal information and package tracking numbers in order to STEAL. If they aren't in Verizon, then Verizon has a major hack going on. I really appreciate the astute driver for their actions and the warehouse manager who took care to verify my identity.

Likes to pull all the way into the driveway and I have to tell them every time to bring it to the front door. Nobody wants their package dropped off in their garage. I’ve found multiple packages sitting near my garage. I have a normal house with a front door.